Silver Therapy Group
Frequently Asked Questions
Below are some answers to the questions we receive the most from new patients.
If you can’t find what you are looking for, please get in touch!
How do I know if we're a good fit?
We offer a complimentary brief phone consult (approximately 15 minutes) to determine if we're a good fit for what you're looking for. During this call we will learn more about what you're hoping to work on, answer any questions, and tell you about our approach.
From there, if you decide to move forward with therapy, the intake appointment will last for 60 minutes (ongoing weekly sessions are 45 minutes for individuals, 60 minutes for couples). The intake is an opportunity for us to hear more about what's bringing you to therapy, discuss relevant life history, identify therapy goals, and to provide you with a sense of our therapeutic style.
What are your hours?
We are offer both in-person and tele-therapy appointments Monday through Friday between the hours of 8am and 8:30pm.
What are your fees?
Fees range from $175-$350 per session.
What forms of payment do you accept?
We accept cash, check, or credit card. Payment is expected at the time of session.
Sessions cancelled with less than 24 hours notice will be charged in full.
Do you take insurance?
Like many private practices in New York City, we are out-of-network providers, which means we do not accept any insurance directly. However, we make the out-of-network reimbursement process as simple as possible by providing weekly invoices to submit to your insurance company for reimbursement.
Individuals who have out-of-network mental health benefits often find that their insurance company will reimburse between 30-80% of the therapy fee.
How do I know if my insurance company will reimburse me?
We recommend that patients call their individual insurance carrier in advance to determine whether they have out-of-network benefits. Reimbursement rates vary by plan.
When calling your insurance carrier, be prepared to ask the following questions:
Do I have out-of-network benefits to see a licensed psychologist or social worker?
If so, what percentage of the session fee do you cover?
Is there a session limit?
Is pre-authorization required?
What is the deductible, and how much of the deductible have I met?
How do I submit claims?
It is often necessary to provide the CPT code for the services.
The CPT code for a 45-minute individual therapy session is 90834, and the CPT code for an intake assessment is 90791. After submitting for reimbursement your insurance company will process your claim and reimburse you directly.
What is the No Surprises Act and Good Faith Estimate?
Starting January 1, 2022, out of network providers are federally mandated to provide patients a “good faith estimate” that outlines the expected cost of treatment. This is incorporated into the initial paperwork that we require all new patients to complete prior to beginning therapy. For more information about your rights, read about the No Surprises Act .